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Certified Compliance Specialist

Description of the program

The program is based on a series of lectures in a field of Compliance with a presentation of professional literature and a presentation of practice in establishing this function. During the course of the program, the students’ knowledge of this basic module will be assessed through tests and project preparation – Case studies by trainees. The program will provide for the definition of the term “Compliance” and “Compliance Officer”, identifying the fundamental role of this profession in institutions, identifying the basic gap between overall legislation and certain group standards. It will also provide basic guidance for providing an adequate level of information to future and current professionals in order to comply with the requirements of both domestic and foreign legislation.

Target group:

Employees in banks and financial institutions, as well as other private and public companies and organizations that work directly or indirectly in compliance (new), employees in compliance departments, directors / heads of departments / branches, members of senior management

Registration fee is included in the total fee of the program

Program structure

Level 1

Certified Compliance Specialist, Level 1

  1. Introduction, history and definitions
  2. Guidelines and targets
  3. Compliance risk
  4. Basel principles
  5. Profile of Compliance Officer
  6. Compliance Officer Function
  7. Establishment of Compliance function

Level 2

Certified Compliance Specialist, Level 2

  1. Fundamentals of Compliance function
  2. Responsibilities, rights and obligations
  3. Organization of the Compliance function – practical application and management
  4. Management Compliance function
  5. Creating policies and procedures
  6. Create an organization chart
  7. Compliance function and ethics

Level 3

Certified Compliance Specialist, Level 3

  1. Compliance areas
  2. Liabilities of the Supervisory board and senior management
  3. Reporting – reporting in accordance with the laws and by laws /and corporate standards
  4. Cooperation with other departments / directorates areas of action
  5. Site and off-site controls
  6. Monitoring of recommendations by the competent authorities and report
  7. Domestic and international experiences and practices


  1. MSc. Tomer Zaharovich, expert for compliance (UK)
  2. MSc. Guy Desau, expert for compliance (UK)
  3. d-r Iskra Ivanovska Stojanovska, Senior supervisor at NBRSM
  4. m-r Frosina Celeska, Senior Analyst at NBRSM
  5. Igor Mitrovski, Information Technology Division Manager at NLB Banka AD
  6. m-r Olgica Spasevska, Head of HR Department, Sparkasse Bank Makedonija AD Skopje;
  7. d-r Ivica Simonovski, Financial Intelligence Office, AML/CFT expert and lecturer

Manager of the program:
Maja Andreevska-Blazhevska, MBA, CCO, CAMO, Compliance and Corporate Governance Division, Manager at NBG Bank Malta Ltd како Manager of the program







Learning objectives

  • At the end of the program, participants will be able to:
  • to learn about the basics of Compliance and to identify Compliance risks;
  • to understand the role and function of the Compliance Officer;
  • to determine the basic framework of establishing this function within the organization where they work;
  • to learn about the basics of Compliance function, responsibilities, rights and obligations;
  • to learn about the way of organization and management Compliance function through theoretical and practical application;
  • to learn about the way of creation/control and the role of Compliance Officer in the preparation of acts and policies of the institution;
  • to learn about the basics of business ethics in office, establish a Compliance culture and general code of ethics, conflict of interests, corporate governance;
  • to learn about the basics of Compliance function, responsibilities and obligations within the bank (monitoring of primary and secondary regulation, important information);
  • to learn about the function of preventing money laundering and financing of terrorism;
  • To learn about the other functions and activities within the scope of this function in accordance with international best practices – FATCA, protection of personal data, code of ethics, customer service, cooperation with relevant institutions (focal point) and so on;
  • obligations to Management and Supervisory Board, cooperation with other sectors, Reporting;
  • responsibility for conducting field controls, monitoring of fulfillment of recommendations relevant institutions.


Total hours: 99

Teaching – location:

  • Institute for Business and Management Heidelberg Skopje (N. Macedonia) / Heidelberg (Germany) or
  • ONLINE live learning platform from the ZOOM.US app

Lecture dynamics:
Twice a week (5pm to 7:30pm)


Frequently Asked Questions

You can make the payment directly with a credit card on the website itself when purchasing a seminar or training or by paying an invoice in several installments, and after a previously signed agreement.

In the certification programs can enroll anyone who wants to qualify or retrain for thechosen field in the certification programs. For that purpose, having a minimum of prior knowledge in the chosen field of each candidate is a facilitating circumstance in studying the programs. Namely, the programs, except for the postgraduate master studies, do not require prior formal higher education.

Pillar 1 – Seminars are held live with physical presence at a predetermined location and time. Seminars are also held live online through the ZOOM platform. For each organized seminar, the way, time and place of the event are certain in advance, which is published on the website.

Pillar 2 – E-learning, lectures are held online. The first category is live lectures through the online ZOOM platform, the second category is through recorded video materials (when you buy a certain program, you get access to the video you bought).

Pillar 3 – Executive Certification are held live with the physical presence of the group following the program, with a predetermined schedule for lectures.

NOTE: the lectures with several months of training programs are held after working hours, once or twice a week (for each training is explained in detail in the information of the program itself).

Lecturers of all programs are domestic and international practitioners with at least 10 years of work experience in the fields they teach. In each of the programs there are expert lecturers who are available for you to “use” their know-how.

Each listener receives materials in the form of presentations, exercises, excels, books, additional (video and audio) materials and directions where they can get more information on topics related to the lectures for anyone who wants to expand their study.

At the German higher education institution Heidelberg Institute for Business and Management in Skopje has accredited (in 2018) 4 academic programs for master studies, as follows:

  • – MBA in Finance & Controlling (60 ECTS)
  • – MBA in Finance & Controlling (120 ECTS)
  • – Business Data Governance & Business Informatics (60 ECTS)
  • – Business Data Governance & Business Informatics (120 ECTS)

Eligible to enroll are all graduate students – “Bachelor” for one-year programs of 60 ECTS, who previously acquired 240 ECTS, while for enrollment in two-year master programs of 120 ECTS, students with previously acquired 180 ECTS have the right to enroll.


  • – upon completion of the master’s program MBA in Finance & Controlling (60 or 120 ECTS) students gain prestigious international certifications (2 of the above 4):

Risk Management (EU Certificate according to European Banking Federation in Brussels)
Credit Analysis (EU Certificate according to European Banking Federation in Brussels)
Compliance (EU Certificate according to European Banking Federation in Brussels)
Certified Controller (German Diploma from Germany)

  • – Completion of the master’s program – Business Data Governance & Business Informatics (60 or 120 ECTS) students gain prestigious international certifications (2 of the above 4):

Certificate CISA / ISACA Certificate
BI & Big Data (German Diploma)
Digital Design Communication
Certification for Developers


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